Privacy Policy
Last updated: January 20, 2025
Important Notice: This is an English translation of the Privacy Policy. In case of any discrepancy between the English and Japanese versions, the Japanese version shall prevail. The Japanese version is available at /ja/privacy.
1. Information We Collect
We collect various types of information depending on how you interact with our services:
Personal Information
- Account Information: When you register for our services, we collect information such as your name, email address, and account credentials.
- KYC Verification Data: For L1 basic verification, we collect your name, address, and phone number. For L2 advanced verification, we collect government-issued ID documents and facial recognition data to comply with regulatory requirements.
- Payment Information: When you purchase Mining Equipment NFTs or JIZO tokens, we collect payment information through our payment processors (Stripe for credit cards, Nodex Pay for cryptocurrency payments). We do not store complete credit card numbers on our servers.
- Communication Data: Information you provide when you contact our customer support, respond to surveys, or subscribe to newsletters.
- Blockchain Data: Your wallet addresses, transaction history, NFT holdings, and token balances on the BSC blockchain.
Automatically Collected Information
- Usage Data: We automatically collect information about your interaction with our website and services, including IP address, browser type, operating system, pages viewed, links clicked, and the dates and times of visits.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.
- Platform Analytics: We collect data on NFT purchases, token conversions, staking activities, and trading patterns to improve our services and ensure platform security.
Google Logins
If you choose to register or log in using a Google account, we may collect information from your Google profile, such as your name and email address, in accordance with Google's permission settings.
2. How We Use Your Information
Your information is used for various purposes, including:
Providing and Improving Services
- Service Delivery: To operate and maintain our platform, process NFT and token transactions, manage your account, and provide customer support.
- KYC Compliance: To verify your identity, comply with anti-money laundering (AML) and know-your-customer (KYC) regulations, and prevent fraud and illegal activities.
- Transaction Processing: To process payments, execute NFT purchases, handle token conversions, and manage staking and trading activities.
- Platform Improvements: To understand how users interact with our platform, enabling us to improve functionality, user experience, and security.
Communication
- Updates and Notifications: To send you important information regarding changes to our terms, conditions, policies, and platform updates.
- Transaction Notifications: To notify you about NFT purchases, token conversions, staking rewards, and other platform-related activities.
- Promotional Materials: With your consent, we may send you newsletters, marketing, or promotional materials about early bird benefits and platform features.
Security and Legal Compliance
- Fraud Prevention: To monitor and prevent fraudulent transactions, unauthorized access, market manipulation, and other illegal activities.
- Legal Obligations: To comply with applicable laws, regulations, and legal processes in Japan and other jurisdictions.
- Audit and Compliance: To maintain detailed audit logs for regulatory compliance and transparency purposes.
3. Sharing Your Information
We may share your personal information with:
Service Providers
- Payment Processors: We share payment information with Stripe (for credit card payments) and Nodex Pay (for cryptocurrency payments) to process your transactions securely.
- KYC Verification Providers: We may share KYC data with trusted third-party identity verification services to comply with regulatory requirements.
- Cloud Service Providers: We use cloud storage and hosting services to store and process data securely. All data is encrypted with field-level encryption for sensitive information.
- Blockchain Infrastructure: Transaction data is recorded on the public BSC blockchain, which is accessible to anyone. However, wallet addresses are pseudonymous and not directly linked to your personal identity.
Legal Obligations
- Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or regulatory body).
Business Transfers
- Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
4. Data Security
We are committed to protecting your data with industry-leading security measures:
- Encryption: We use field-level encryption for sensitive KYC data and encrypt all data in transit using TLS protocols.
- Access Controls: We implement strict access controls to ensure that only authorized personnel can access sensitive data.
- Audit Logs: All operations are monitored and recorded in detailed audit logs for security and compliance purposes.
- Regular Security Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our services and store certain information. Cookies are small files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our services may become inaccessible or not function properly.
6. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
- Deletion ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions. Please note that blockchain transactions are permanent and cannot be deleted.
- Objection and Restriction: You have the right to object to or request the restriction of processing your data, except where required for legal compliance or contract performance.
- Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service provider.
- Withdrawal of Consent: You can withdraw your consent for marketing communications at any time by unsubscribing from newsletters or contacting us.
To exercise these rights, please contact us at the contact information provided in Section 10. We may need to verify your identity before fulfilling your request and will respond in accordance with applicable laws.
7. Compliance with GDPR and Japanese Privacy Laws
We are committed to complying with the EU's General Data Protection Regulation (GDPR) and Japan's Act on the Protection of Personal Information (APPI). Our efforts include:
- Lawful Basis for Processing: We process personal data based on lawful grounds, such as consent, contract performance, legal obligations, or legitimate interests.
- Data Protection Impact Assessments: We conduct assessments to identify and mitigate risks to your data.
- Data Protection Officer: We have designated a Data Protection Officer responsible for overseeing privacy compliance.
- Data Subject Rights: We facilitate the exercise of your rights under GDPR and APPI, as detailed in Section 6 of this policy.
- Data Security Measures: We employ technical and organizational measures to ensure data security, as outlined in Section 4 of this policy.
8. Third-Party Links
Our website may contain links to other sites that are not operated by us, including payment processors, blockchain explorers, and decentralized exchanges. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours, as required by applicable laws. We have procedures in place to deal with any suspected data breach and will keep you informed as necessary.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and we will notify you of any material changes by updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: